Chris van Hoven

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Work

07.2018-
ongoing

Senior Product Owner “Digital Onboard Experience”
AIDA Cruises, Rostock, Germany
Development of a vision, strategy and roadmap for the AIDA’s complete onboard digital guest experience for all digital touch points: cabin IPTV, (interactive) digital signage, mobile and special touch points.
Responsible for the identification of customer and stakeholder requirements, including its priorities – in the context of the strategic company targets.
Ensuring a unified multi-device user experience along the customer journey.
Management of interdisciplinary product development teams.
Responsible for the product backlog and sprint planning.
Tracking and reporting of relevant KPIs.
Responsible for budget and human resources.
Observing and analysing market development and competitor activities as well as technological developments.
VOD product management

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    {
      “type”: “PERSONAL_DATA”,
      “sectionTitle”: “Personal data”,
      “firstName”: “Chris”,
      “lastName”: “van Hoven”,
      “street”: “Mumsenstr. 3”,
      “zip”: “22767”,
      “city”: “Hamburg”,
      “email”: “cvh@the-other-things.com”,
      “skype”: “ChrisVanHoven”,
      “url”: “http://the-other-things.com”,
      “nationality”: “NL/D”
    },
   
    {
      “type”: “LANGUAGES”,
      “sectionTitle”: “LANGUAGES”,
      “languages”: [
        {
          “language”: “German”,
          “proficiency”: “mother tongue”
        },
        {
          “language”: “Dutch”,
          “proficiency”: “mother tongue”
        },
        {
          “language”: “English”,
          “proficiency”: “fluent”
        },
        {
          “language”: “French”,
          “proficiency”: “rudimentary”
        }
      ]
    },
    {
      “type”: “PERSONALITY”,
      “sectionTitle”: “Personality”,
      “items”: [
        “Open minded, unconventional and creative”,
        “Flexible and independent”,
        “Can achieve goals under extreme pressure”,
        “Very good analytical skills”
      ]
    },
    {
      “type”: “INTERESTS”,
      “sectionTitle”: “Hobbies, Interests And Passions”,
      “items”: [
        “XC mountain biking”,
        “Road/Gravel biking”,
        “Playing bass guitar”,
        “Music!”,
        “Movies & stories”,
        “Great A/V equipment – to enjoy music and movies to the max”,
        “Traveling – if time allows for it”,
        “Reading & learning “
      ]
    },
    {
      “type”: “EXPERIENCE”,
      “sectionTitle”: “Experience”,
      “jobs”: [
        {
          “position”: “Senior Product Owner Digital Onboard Experience”,
          “employer”: “Aida Cruises, Rostock/Hamburg, Germany”,
          “period”: “07.2018 – ONGOING”,
          “tasks”: [
            “Development of a vision, strategy and roadmap for the AIDAs complete onboard digital guest experience.”,
            “Responsible for the identification of customer and stakeholder requirements, including its priorities – in the context of the strategic company targets.”,
            “Ensuring a unified multi-device user experience along the customer journey.”,
            “Management of interdisciplinary product development teams.”,
            “Responsible for the product backlog and sprint planning.”,
            “Tracking and reporting of relevant KPIs.”,
            “Responsible for budget and human resources.”,
            “Observing and analysing market development and competitor activities as well as technological developments.”,
            “VOD management”
          ]
        },
        {
          “position”: “Consultant Iptv (freelance)”,
          “employer”: “The Other Things, Hamburg, Germany”,
          “period”: “01.2015 – 07.2018”,
          “tasks”: [
            “Tasks for a Swiss cable and telecommunications company:”,
            “Product management consultant for a multi-screen IPTV product (FTTH, HFC and OTT).”,
            “Creation of a selection procedure for different vendors: system integrator, set-top-box (home gateway and client) and remote control, user interface and design, recommendation engine, EPG, middleware, transcoding, CDN.”,
            “Member of the vendor decision team”,
            “Support for IPTV strategy”,
            “Support for product definition, UI design & specification and various architecture documents (especially pay TV EPG, VoD, nPVR, TSTV, RestartTV, personalization, recommendations, DLNA access, and innovative multi-device features like push-pull and companion mode)”,
            “PM integration & clarification support”,
            “PM test support”,
            “Deputy product manager during absence of PM”,
            “Industrial design of the Quickline home gateway”,
            “Support for remote control design”
          ]
        },
        {
          “position”: “Senior consultant future Tv”,
          “employer”: “Büro Für Neues Fernsehen, Hamburg, Germany”,
          “period”: “01.2013-12.2014”,
          “tasks”: [
            “Selection of a VoD/catch-up TV service for a foreign language TV content provider”,
            “IPTV platform selection for a telco/cable company”,
            “Creation of a product definition”
          ]
        },
        {
          “position”: “Consultant IPTV (freelance)”,
          “employer”: “Client: Netaachen Gmbh, Aachen, Germany”,
          “period”: “102.012”,
          “tasks”: [
            “Assistance for financial planning for a B2B TV solution”,
            “Preparation management decision broadcast vs iptv”
          ]
        },
        {
          “position”: “Sabbatical”,
          “employer”: “07.2011-07.2012”
        },
        {
          “position”: “Senior manager IPTV”,
          “employer”: “Netcologne Gmbh, Köln, Germany”,
          “period”: “01.2006-06.2011”,
          “tasks”: [
            “Development of business models and business plan for IPTV”,
            “Selection of IPTV prime integrator”,
            “Selection of IPTV/DVB conditional access, DRM and middleware”,
            “Acquisition of IPTV content providers”,
            “Initiation of an IPTV consortium”,
            “Coordination of the NetCologne info channel”,
            “Management of migration of a digital headend”,
            “Testing support for STBs, Pay TV Provisioning and EPG”
          ]
        },
        {
          “position”: “Manager interactive TV”,
          “employer”: “Ish Gmbh & Co. Kg/Unitymedia, Köln, Germany; Now: Vodafone”,
          “period”: “06.2001-12.2005”,
          “tasks”: [
            “Development of business models for interactive television and enhanced television”,
            “Concept development for an advanced interactive television portal”,
            “Acquisition of interactive television content providers”,
            “Selection of set-top-boxes and conditional access”,
            “Optimizing of outage notification processes”,
            “Concept, setup and launch of a digital info channel”,
            “Creation of EPG; user manual development”,
            “VOD/IPTV project manager (first IPTV cable trial in Germany)”,
            “Set-top-box and smartcard migration; set-top-box certification”,
            “Testing support for STBs, Pay TV Provisioning and EPG”
          ]
        },
        {
          “position”: “Senior product manager”,
          “employer”: “Bertelsmann Broadband Group, Hamburg, Germany”,
          “period”: “04.2000-05.2001”,
          “tasks”: [
            “Concept and management of a portal/media-service for interactive digital TV”,
            “Acquisition and handling of content providers”,
            “Development of an overall strategy for interactive television”
          ]
        },
        {
          “position”: “Manager interactive TV”,
          “employer”: “Premiere, Hamburg, Germany; Df1, München, Germany (Merged); Premiere World, München, Germany (Rebranded); Now: Sky Germany”,
          “period”: “06.1999-03.2000”,
          “tasks”: [
            “Concept and prototype development of an EPG/Portal media-service for interactive digital TV”,
            “Concept and prototype development of an interactive game show for interactive digital TV”,
            “Development of an overall strategy for interactive television”,
            “Definition of API requirements for set-top-boxes”,
            “Testing support for STBs and EPG”
          ]
        },
        {
          “position”: “Senior consultant (freelance)”,
          “employer”: “Client: Riehl & Pispers, Pulheim, Germany”,
          “period”: “1998-1999”,
          “tasks”: [
            “Concept and development of a prototype for a WebControlling project”,
            “Concept for an AXA Colonia game”
          ]
        },
        {
          “position”: “Producer (freelance)”,
          “employer”: “Client: Interactive Quality, Düsseldorf, Germany”,
          “period”: “1998”,
          “tasks”: [
            “Product management CMGA: first multiplayer gaming community site for the Deutsche Telekom”
          ]
        },
        {
          “position”: “Consultant (freelance)”,
          “employer”: “Client: Bbdo Interactive, Düsseldorf, Germany”,
          “period”: “1998”,
          “tasks”: [
            “Concept for a website user interface based on the TV metaphor”
          ]
        },
        {
          “position”: “Senior Manager New Media”,
          “employer”: “Endemol Entertainment Gmbh, Köln, Germany”,
          “period”: “1997”,
          “tasks”: [
            “Investigation of opportunities in new media”,
            “Cross-media concepts (television/Internet/CD-ROM), i.e. Mini Playback Show”,
            “Direct response television concepts using virtual technologies and feedback loops (CallTV)”
          ]
        },
        {
          “position”: “Consultant (freelance)”,
          “employer”: “Clients: F.A.Z, Frankfurt, Germany; Staufenbiel Gmbh, Köln, Germany”,
          “period”: “1996”,
          “tasks”: [
            “Consultancy on CD-ROM Perspektiven”
          ]
        },
        {
          “position”: “Head Of New Media Team”,
          “employer”: “Medox Medien Gmbh, Düsseldorf, Germany”,
          “period”: “1995-1996”,
          “tasks”: [
            “Management and reorganization of the multimedia division”,
            “Various concepts for consumer, on-line and corporate titles”,
            “Project acquisition and management/coordination”,
            “Consultancy”
          ]
        },
        {
          “position”: “Producer (freelance)”,
          “employer”: “Epic/Emg, Brighton, Uk”,
          “period”: “1994-1995”,
          “tasks”: [
            “Project management of the game Takeru, an interactive manga, for the Eagle Peak Label”,
            “Supervision of several demos/prototypes”,
            “Consultancy for the publishing branch of Epic, Spice”,
            “R & D for interactive script formats and editors”
          ]
        },
        {
          “position”: “Technical Coordinator; Producer”,
          “employer”: “T1 New Media/Bertelsmann, Hamburg, Germany”,
          “period”: “1994-1995”,
          “tasks”: [
            “Supervision and coordination of all technical production aspects of:”,
            “Consumer title Gute Zeiten – schlechte Zeiten”,
            “CD-i Consumer title Die CD-i mit der Maus”,
            “Hybrid consumer title for WordPerfect/Novell America: Hard Evidence – Marilyn Monroe”,
            “Initiation/supervision of on-line-related activities”
          ]
        },
        {
          “position”: “Coordinator (freelance); Software Engineer (freelance)”,
          “employer”: “Lbo, Brussels, Belgium”,
          “period”: “1994”,
          “tasks”: [
            “Coordination of Die CD-i mit der Maus for Philips and Bertelsmann at VAP in Hamburg, Germany”,
            “Co-programming a MPEG-module for that title”
          ]
        },
        {
          “position”: “Application Designer; Consultant”,
          “employer”: “Emk Communicatie B.V., Nijmegen, The Netherlands”,
          “period”: “1992-1994”,
          “tasks”: [
            “Coordination of parts of projects”,
            “Initiator of new projects (games, POI/POS):”,
            “Concept for an environmental multimedia title consisting of a game and an encyclopedia”,
            “POI for the Dutch department of finance”,
            “User interface design”,
            “Programming of Titles (MPEG, DVI, Laserdisc, CD-ROM) on DOS/Windows platform”
          ]
        },
        {
          “position”: “Programmer (freelance)”,
          “employer”: “Max-Planck-Institut Für Psycholinguistik, Nijmegen, The Netherlands”,
          “period”: “1992”,
          “tasks”: [
            “Tool development for the statistical analysis of voice data “
          ]
        },
        {
          “position”: “Software Engineer (freelance)”,
          “employer”: “Multimedia Groep, Nijmegen, The Netherlands”,
          “period”: “1992”,
          “tasks”: [
            “Project for TNO and the Dutch department of domestic affairs using DVI digital video”,
            “Coordination of parts of the project”,
            “User interface design”,
            “Programming of a digital video title (DVI and OS/2)”
          ]
        },
        {
          “position”: “Programmer (freelance)”,
          “employer”: “Hochschule Für Bildende Künste, Braunschweig, Germany”,
          “period”: “1991”,
          “tasks”: [
            “Rewriting a program for video analysis from HyperCard”,
            “Analysis of usability of NeXT systems for video applications for the School of Fine Arts”
          ]
        }
      ]
    },
    {
      “type”: “”,
      “sectionTitle”: “OTHER ACTIVITIES”,
      “activities”: [
        {
          “position”: “Host”,
          “employer”: “Digital Media World 96, Berlin, Germany”,
          “period”: “1996”,
          “tasks”: [
            “Panel discussion with Kai Krause and Bruce Tognazzini about user interface design”
          ]
        },
        {
          “position”: “SPEAKER”,
          “employer”: “EUROPEAN MEDIA ART FESTIVAL 1995, Osnabrück, Germany”,
          “period”: “1995”,
          “tasks”: [
            “Multimedia Unplugged – an interactive jam session”
          ]
        },
        {
          “position”: “Consultant”,
          “employer”: “European Media Art Festival 1994, Osnabrück, Germany”,
          “period”: “1994”,
          “tasks”: [
            “Consultancy on CD ROM 1000 Add One Frame – digital video network”
          ]
        },
        {
          “position”: “Initiator; Producer”,
          “employer”: “Hyperactive – Workgroup For Art And Technology, Nijmegen, The Netherlands”,
          “period”: “1993”,
          “tasks”: [
            “Project management, interactive design and production of an interactive digital video CD-ROM”
          ]
        }
      ]
    },
    {
      “type”: “”,
      “Sectiontitle”: “Published Articles”,
      “Articles”: [
        {
          “title”: “Object Georiënteerd Programmeren – Erfelijkheidsleer Voor Programmeurs”,
          “publication”: “Personal Computer Magazine, The Netherlands”,
          “date”: “10.89”
        },
        {
          “title”: ” Actor – Acteur Brengt Vensters Tot Leven”,
          “publication”: “Personal Computer Magazine, The Netherlands”,
          “date”: “04.90”
        },
        {
          “title”: “Programmeren Onder Windows”,
          “publication”: “Dos Internationaal/Pc Business Info, The Netherlands”,
          “date”: “02.90”
        },
        {
          “title”: ” Microsoft C 6.0 Professional Development System”,
          “publication”: “Toolbox, Germany”,
          “date”: “09.90”
        },
        {
          “title”: ” Pc-Lint 4.0 – Fehlerjagd”,
          “publication”: “Toolbox, Germany”,
          “date”: “03.91”
        },
        {
          “title”: ” C_Talk/Views – Windows Und Klassen Für C”,
          “publication”: “Chip Tool, Germany”,
          “date”: “10.90”
        },
        {
          “title”: ” Toolbook – Hypercard Für Windows”,
          “publication”: “Chip Tool, Germany”,
          “date”: “12.90”
        }
      ]
    },
    {
      “Type”: “”,
      “Sectiontitle”: “Education”,
      “Items”: [
        {
          “topic”: “Cognitive Sciences At The University Of Nijmegen. (Software-Ergonomics And User-Interface Design)”,
          “period”: “1991-1992”
        },
        {
          “topic”: “Psychology At The Technical University Of Braunschweig. (Neural Networks And Artificial Intelligence)”,
          “period”: “1990-1991”
        },
        {
          “topic”: “Psychology And Cognitive Sciences At The University Of Nijmegen”,
          “period”: “1988-1990”
        },
        {
          “topic”: “Psychology At The University Of Leiden”,
          “period”: “1987-1988”
        },
        {
          “result”: “Propedeuse Obtained”,
          “topic”: “Atheneum, Zlac Heerlen”,
          “period”: “1986-1987”
        },
        {
          “result”: “Certificate Obtained”,
          “topic”: “Gymnasium (Grammar School) Bramsche”,
          “period”: “1981-1985”
        },
        {
          “topic”: “Atheneum, Nato School Bramsche”,
          “period”: “1979-1981”
        }
      ]
    }
  ]
}