Chris van Hoven
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Senior Product Owner “Digital Onboard Experience”
AIDA Cruises, Rostock, Germany
Development of a vision, strategy and roadmap for the AIDA’s complete onboard digital guest experience for all digital touch points: cabin IPTV, (interactive) digital signage, mobile and special touch points.
Responsible for the identification of customer and stakeholder requirements, including its priorities – in the context of the strategic company targets.
Ensuring a unified multi-device user experience along the customer journey.
Management of interdisciplinary product development teams.
Responsible for the product backlog and sprint planning.
Tracking and reporting of relevant KPIs.
Responsible for budget and human resources.
Observing and analysing market development and competitor activities as well as technological developments.
VOD product management